Privacy Policy
Last updated: March 10, 2026
1. Introduction
Beni AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our conversational AI platform and services.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, company details)
- Payment and billing information
- Content you upload to train your AI agents (documents, URLs, FAQs)
- Conversation data between your customers and AI agents
- Usage data and analytics
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Train and operate your AI agents
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve our platform
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data. To exercise these rights, please contact us at privacy@trybeni.ai.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: contact@trybeni.ai