HEALTHCARE & WELLNESS

AI that handles your front desk,so your team can focus on patients.

Beni helps physiotherapy clinics, dental offices, chiropractic centres, and wellness practices automate patient inquiries, book appointments, and capture new leads — 24/7, without adding headcount.

67%of patients prefer to book online rather than call
23 minaverage time staff spend per day answering repeated questions
40%of new patient inquiries go unanswered after hours
3.5xmore leads captured with an AI agent vs. a contact form
The Problem

Your website is your busiest waiting room.

Patients visit your site with questions and intent to book — but most leave without taking action. Here's why.

01
01

Phone tag and missed calls

Patients call during lunch, after hours, or while your team is with another patient. Every missed call is a potential lost patient — and they're calling your competitor next.

02
02

Repetitive questions drain staff time

"What are your hours?" "Do you accept my insurance?" "How do I prepare for my first visit?" Your receptionist answers these 20+ times a day instead of focusing on in-office patients.

03
03

Contact forms that nobody fills out

Static forms feel impersonal and slow. Patients want answers now, not a callback in 24-48 hours. Most will bounce to a competitor with a faster response.

04
04

No way to capture leads after hours

Your website gets traffic at 10 PM, but nobody's there to greet visitors. Those potential patients leave without a trace — no email, no phone number, nothing.

How we compare

See the difference an AI agent makes vs traditional channels.

FeatureTraditional Phone/FormBeni AI
Response TimeUsually hours or next dayInstant, 24/7
Staff WorkloadHigh — repetitive tasksLow — AI handles routine
Booking ExperienceRequires back-and-forthDirect scheduling in chat
The Solution

Beni is your 24/7 digital receptionist.

Trained on your clinic's actual content. Connected to your calendar. Ready to answer, book, and capture — around the clock.

CALENDLY INTEGRATION

Instant appointment booking

Beni integrates with Calendly to check real-time availability and book appointments directly in the chat. Patients pick a time, confirm — done. No phone call, no email chain, no back-and-forth.

KNOWLEDGE BASE

24/7 patient support from your knowledge base

Upload your FAQs, service descriptions, insurance policies, and prep instructions. Beni answers patient questions accurately from your own content — with source citations, so you stay in control.

LEAD CAPTURE

Smart lead capture that converts

Instead of a static form, Beni has a conversation. It asks the right questions — "What brings you in?" "Have you visited us before?" "What's your preferred time?" — and captures structured lead data your team can act on.

TEAM INBOX

Human handoff when it matters

Complex clinical questions or sensitive situations? Beni routes the conversation to your team inbox with full context. Your staff picks up right where the AI left off — no patient repeats themselves.

Deep Dive

Automated Patient Triage & Booking

Beni reduces friction by seamlessly answering patient inquiries, capturing intake information, and automatically scheduling appointments based on provider availability.

Security & Data Privacy

Our system is designed with healthcare in mind, ensuring a secure environment where patient inquiries are handled safely and data remains protected.

Live Demo

See Beni in action for a physio clinic.

B
Peak Performance Physio
Online
Hi, I've been having lower back pain for about 2 weeks. Do you offer physiotherapy?
Yes, we do! We specialize in musculoskeletal physiotherapy, including lower back pain treatment. Our initial assessment takes 60 minutes and includes a full movement analysis. Would you like to book an initial assessment? I can check our availability for you.
Yes please. Do you have anything next week?
Let me check... We have the following openings next week: • Monday 2:30 PM — Dr. Sarah Chen • Wednesday 10:00 AM — Dr. Mark Thompson • Friday 4:00 PM — Dr. Sarah Chen Which works best for you?
Wednesday 10 AM works
You're all set! I've booked you for Wednesday at 10:00 AM with Dr. Mark Thompson. A confirmation email is on its way. Please wear comfortable clothing and arrive 10 minutes early to complete your intake form. Is there anything else I can help with?
Type your message...

This is a real Beni conversation flow. Your clinic's chat will be trained on your own content.

Specs & Integrations

Integrations & Setup

  • CalendarCalendly, Google Calendar
  • EHR/EMRVia Webhooks/Zapier
  • OnboardingLess than 24 hours

Operations

  • Availability24/7/365 uptime
  • Data HandlingSecure & Encrypted
  • Lead HandoffReal-time email/dashboard alerts
BY PRACTICE TYPE

Tailored for your practice.

How Beni works for Physiotherapy Clinics

Book initial assessments and follow-up sessions
Answer questions about treatment types and specialties
Capture leads from athletes and post-surgery patients
Share pre-appointment prep instructions automatically

Frequently asked questions.

HEALTHCARE & WELLNESS

Your patients are on your website right now.

Start capturing leads and booking appointments in minutes. Free to start, no credit card, no developer required.